Since 2001, the Manifesto for Agile Software Development has led the way in underpinning the delivery of Agile.

In recent years more people have become aware of Agile and the benefits of using it as an approach for delivering change, especially within service organisations. However, the manifesto as it stands doesn’t always fit how service organisations approach Agile.

Therefore, the aim is, just like the software development manifesto, the Agile Service Manifesto will help to focus and bring an undercurrent of effective practice into the mainstream.

So... We are uncovering better ways of developing services by doing it end helping other do it. Through this work we have come to value:

Driven by user needs over "expert" solution

Individuals & interactions over processes & tools

Working prototypes over comprehensive business cases

Making changes and learning from them over making set plans and following them

Changing behaviour through experience over learning theory

'Whilst there is value in the items on the right, we value the items on the left more'